Privacy Policy | Nghia Son Furniture

At Nghia Son Furniture we are committed to protecting your privacy and personal data. This Privacy Policy explains what information we collect when you use our website or services, how it is used and protected, who it may be shared with, and what rights you hold over it.

1. Information We Collect

We may collect the following types of information:

Personal information: name, phone number, email address, delivery address and billing information.
Order details: product preferences, transaction history and communication records.
Website usage data: IP address, browser type, device information and browsing behaviour, collected through cookies or similar technologies.

2. How We Use Your Information

Your information is used only for the following purposes:

Processing and fulfilling your orders.
Providing customer support and responding to enquiries.
Sending order updates, promotions or newsletters, where you have consented.
Improving our website, products and services.

3. Data Protection and Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. Payment information is processed through secure, encrypted platforms, and we do not store card details ourselves. See our Payment Policy for how payments are handled.

4. Sharing Your Information

We do not sell, rent or share your personal data with third parties, with two exceptions:

Trusted service providers, such as delivery partners and payment processors, who help us operate the business.
Where disclosure is required by law or by a legal authority.

5. Your Rights

You have the right to:

Access, correct or delete your personal information.
Withdraw your consent to marketing communications at any time.
Request clarification on how your data is being used.

To exercise any of these rights, please contact us using the details below.

6. Cookies and Tracking

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, although some features of the site may then not work properly.