Terms and Services

Welcome to the Nghia Son Furniture website. By accessing or using our website and services you agree to the Terms and Services set out below. Please read them before placing an order or otherwise interacting with our content.

1. General Terms

  • By using this website you confirm that you are at least 18 years old, or that you have the consent of a legal guardian.
  • Nghia Son Furniture reserves the right to update, modify or discontinue any part of the website or its services at any time without prior notice.

2. Product Information

  • We work to display accurate product descriptions, images and pricing. We do not, however, guarantee that all content is error-free, complete or current.
  • Where a pricing error or inaccurate product detail occurs, we reserve the right to cancel or modify the order, with notice to the customer.

3. Orders and Payments

  • All orders are subject to acceptance and availability.
  • We reserve the right to reject or cancel orders in cases of pricing error, stock shortage or suspected fraudulent activity.
  • Payment must be made in full, or in line with the agreed deposit terms, before products are delivered or put into production.

Accepted methods and deposit terms are set out in our Payment Policy.

4. Delivery and Inspection

  • Delivery times are estimates and may be affected by circumstances outside our control.
  • Customers are asked to inspect all items on delivery. Any issue must be reported within the timeframe stated in our Inspection Policy.

Delivery areas, lead times and fees are covered in the Delivery Policy.

5. Returns and Refunds

Return and refund requests are handled according to our Return Policy, which sets out eligible conditions, the request window and the refund procedure.

6. Intellectual Property

All content on this website, including images, text, logos and design elements, is the property of Nghia Son Furniture and may not be used or reproduced without written permission.

7. User Conduct

You agree not to:

  • Violate any applicable law or regulation.
  • Transmit harmful code or content.
  • Interfere with the performance or security of the website.
  • Provide false information or impersonate another person.

8. Limitation of Liability

Nghia Son Furniture shall not be held liable for any indirect, incidental or consequential damages arising from the use of our website or services.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy, which explains how data is collected, used and protected.

10. Governing Law

These Terms and Services are governed by the laws of Vietnam. Any dispute shall be resolved in accordance with Vietnamese legal regulations.

11. Contact Us

For questions about these Terms and Services, please contact:

  • Phone: +84 903 827 175
  • Email: info@nghiason.com.vn
  • Working hours: Monday to Saturday, 8:00 AM – 5:00 PM